Visa presents Visa Concierge services to Visa Infinite cardholders. Take advantage of a host of services available to the cardholder over the phone or online, 24 hours a day, from anywhere in the world.
To get the insurance certificate for visa application purposes, please refer to
www.cardholderbenefitsonline.com or visit your nearest branch.
Visa Infinite provides conditional unlimited visits to its cardholders and 1 guest to access more than 1000 VIP airports Lounge Key across more than 300 cities all around the world, as follows:
Visa Infinite – Airport Lounge Key Access |
Number of Visits | Unlimited access to the cardholder and 1 guest |
Eligibility criteria: to benefit from this service
| 1. Card should be active 2. Cardholder must perform at least one International purchase transaction during the year*
Note: There will be two complimentary airport lounge visits before meeting the criteria no. 2 |
Fees for not meeting the eligibility criteria | Cardholder pays USD 32 per visit for him and his guest if qualifying criteria is not met. |
*The Criteria that applies on the primary card applies on the supplementary card.
The cardholder should visit the following link
www.loungekey.com/visainfinitemena and choose the city / airport that he/she would like to visit for free by choosing the "Lounge Finder" option.
Or the cardholder can register through "LoungeKey" mobile application to check the latest lounges available information and benefits related to the service.
*The "LoungeKey" application is available on both iOS and Android devices.
Items purchased with Visa Infinite card may be eligible of an extended warranty benefit offered by the original manufacturer’s warranty for up to 1 year.
By using Visa Infinite card for in-store or online purchases, the cardholder will receive complementary buyers’ protection insurance, providing cover for theft, accidental damage or non-delivery of eligible purchases.